California Privacy Rights (CCPA/CPRA) Disclosure
This notice informs California residents of their privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). It supplements our Privacy Policy and explains how we collect, use, share, and protect your personal information when you engage with our consulting, web hosting, and communication services—including SMS notifications sent via Twilio.
Information We Collect
We collect personal information that identifies or relates to you, including:
Contact information such as your name, phone number (including SMS number), and email address.
Business and client information relevant to consulting projects, hosting accounts, and service delivery.
Device and connection information including IP address, browser type, and device identifiers.
Payment and billing details for consulting fees and hosting services.
Communications data such as SMS text messages via Twilio related to service updates, support, and notifications.
We obtain this information directly from you, through your interaction with our website and services, and via service providers involved in our operations.
Use and Sharing of Your Information
Your information is used to provide, manage, and improve our consulting and hosting services, communicate service updates via SMS, process payments, prevent fraud, and comply with legal requirements.
We share your data with trusted third-party service providers including Twilio (for SMS messaging), payment processors, cloud infrastructure providers, and legal or regulatory authorities as needed.
We do not sell your personal information. However, some cookies and tracking technologies on our website may result in a “sale” or “sharing” under California privacy law. You have choices about these uses as detailed below.
Your California Privacy Rights
As a California resident, you have the right to:
Know what personal information we collect, use, disclose, or share.
Access and receive a portable copy of your personal information.
Request deletion of your personal information, subject to exceptions for service obligations and legal reasons.
Correct inaccurate personal information.
Opt out of the sale or sharing of your personal information, including cookie-based data used for advertising.
Limit the use or disclosure of sensitive personal information—such as IP addresses or device IDs—beyond what is necessary to provide services.
Not be discriminated against for exercising these rights.
How to Exercise Your Rights
Submit a verifiable request through any of the following:
Our Privacy Request Form
Phone: 1-818 210-4094
Email: support2025@hostalive.com
Verification is required to protect your data. We aim to respond within 45 days at no charge.
Do Not Sell or Share My Personal Information
To opt out of any sale or sharing of personal information collected via cookies or tracking, click the “Do Not Sell or Share My Personal Information” link on our homepage or visit Opt-Out Link. fixxxxxxxxxx
Data Retention and Security
We retain personal information only as long as necessary to fulfill contractual, business, and legal obligations. We maintain reasonable security measures to protect your data.
Additional Information
If you are an employee, contractor, or prospective client, please refer to our dedicated workforce and client privacy notices.